Terms of Service ("Terms")

Please read these terms of use ("Terms") carefully. They constitute legally binding contractual content between you and GeoGuessr AB.

The summarizing "simply put" sections contained in these Terms are here to help you get through the legalese, but they are not legally binding.

These Terms apply to you as a consumer if you register a user account, play the GeoGuessr™ or Seterra™ games on our website or in our app (hereinafter "GeoGuessr") or otherwise interact with us, use any accompanying services or purchase a GeoGuessr Pro subscription and/or any virtual items within the games (all together "Services"). The Services are provided by GeoGuessr AB, corporate ID no. 556939-8349, Katarinavägen 17, 116 45 Stockholm, Sweden ("we", "us", etc.). How we process your personal data is set out in our Privacy Statement.

By using our Services, you acknowledge that you have read and understood these Terms and that you agree to be bound by them. You also represent and warrant that you are at least 16 years of age. If you are younger than 16, or otherwise do not have the authority to enter into agreements such as these Terms, you represent that your legal guardian, or a holder of parental responsibility, has reviewed and agreed to these Terms on your behalf. If you do not wish to be bound by these Terms, you may not access or use the Services.

Game description.GeoGuessr is a geography game which takes you on a journey around the world and challenges your ability to recognize your surroundings. Your user character is placed on a designated place somewhere in the world and your mission is to figure out, based on your surroundings, where your user character is situated. You score points by pinning the exact location of your character on a map of the world. The closer you get to the designated place, the more points you score. You can play for yourself or challenge others to play. GeoGuessr is made available on our website and through our apps for iOS and Android software.

We have a strong community and social features are a core component of our games. Other players may therefore access your profile data, game statistics, in-game activities and game summaries (including replays). You will be able to connect with other players and send messages via the website or app. Further, there are official leaderboards where your results will be displayed.

GeoGuessr also offers a range of quizzes, testing your knowledge within geography and other topics. These are made available on our website and through our apps for iOS and Android software.

Game plans.You can play GeoGuessr by purchasing a subscription of GeoGuessr Pro or by using the free-of-charge, limited version GeoGuessr Free.

Google Maps.We use Google Maps and Google Street View ('Google Maps') for displaying maps and surroundings in GeoGuessr. Google Maps is a third-party service provided by Google Cloud EMEA Limited. By using GeoGuessr you are also using Google Maps and agree to comply with the Terms of Service, which are hereby incorporated to these Terms by reference. You acknowledge and agree that we shall not be liable for Google Maps or its contents, nor for the accuracy or correctness of the maps, images or any content or information accessible through Google Maps.

Registration.In order to play some parts of GeoGuessr, you must first register a user account through the website or app. You may register through your Google, Facebook or Apple account or by entering your email address and a password of your choice. Your user account is personal, and you are not entitled to give access to or transfer your account to anyone else. You are responsible for keeping your login details confidential and not disclosing or otherwise sharing your login details with anyone else. If you suspect that someone else has access to your account, please contact us immediately.

Profile pictures.The website and app include functions for uploading profile pictures to your user account. By adding pictures to your user account, you are aware that such pictures may be shared with others.

Warranty.You are only allowed to upload pictures that you own or that you are entitled to manage and upload to the website. You are not allowed to upload pictures that include illegal, violent, offensive, pornographic, or otherwise improper content. By uploading pictures to your user account and thereby to the website you warrant that the pictures, and your use of the pictures, in no way violates any applicable legislation or any third party's rights.

Reserved rights.We reserve the right, at any time and at our discretion, to remove any pictures that violate this Section 6 or that we consider to be inappropriate or unsuitable.

Permitted use.The Services may only be used for the intended purposes. You undertake not to:

1. give access to your user account to anyone else;
2. create Internet links to the Services or "split" or "mirror" an application, other service, wireless or internet-based device;
3. copy or distribute the app in any way other than as required for playing GeoGuessr;
4. use GeoGuessr with an incompatible or unauthorized device;
5. reproduce or access the Services to design or create a competing product or service, a product that uses similar ideas, features, functions or graphics as the Services, or copy any ideas, features, functions or graphics from the Services;
6. use automatic programs or scripts, including but not limited to web spiders, crawlers, robots, ants, indexers, bots, viruses or worms or other programs that may make multiple server requests per second, or that unnecessarily burden or hinder the operation and/or performance of the Services;
7. disrupt or obstruct the Services’ capacity or performance or data contained in it or attempt to gain unauthorized access to the Services or its related systems or networks;
8. not use your account or GeoGuessr for illegal purposes; and
9. not attempt to do damage to us or the Services in any way.

Prohibited behavior.We want everyone to be able to enjoy GeoGuessr in a fair, fun and safe way. That is why all forms of cheating, harassment and posting of inappropriate content in the Services is against our rules.

In case we suspect cheating from your account or detect behavior that we consider to be inappropriate or illegal we have the right to investigate how you use your account and behave when playing GeoGuessr. In such case, we have the right to either put a temporary suspension or permanent ban on your account. Inappropriate content includes but is not limited to text, images and other media that can be considered offensive or that are portraying trademarked or copyrighted materials, brands or brand images of any third party, advertising, marketing or promotional material, political or religious figures, statements or symbols, weapons, alcohol, tobacco or drugs, nude or semi-nude people of any age.

The suspension or ban may encompass the whole Service or parts thereof. If you are suspended or get your account banned, you will not be entitled to a refund.

You can read more about prohibited behavior in our Community rules.

Reserved rights.We have the right to investigate and may involve and cooperate with authorities in order to prosecute offences committed through use of the Services. We reserve the right, at any time and without notice, to remove or disable access to your user account if you violate this Section 7, or otherwise use the Services in a way that we believe conflicts with these Terms or is otherwise damaging to us or the Services.

Fair use.Our systems have only certain capacity. If our system limits are met due to hyperactivity from your account, such as numerous reloads of our website or maps, your account may be suspended in order for our Services to stay operational.

Subscription plans.You can play GeoGuessr by purchasing a subscription of GeoGuessr Pro, by purchasing for virtual items giving you access to various game features, or by using the free-of-charge, limited version GeoGuessr Free.

GeoGuessr Pro is provided through a subscription model with recurring monthly or yearly subscription payments, depending on your subscription plan. If you purchase a subscription, payment is made periodically in advance. Each payment will cover the chosen subscription period during which you will have access to GeoGuessr Pro.

Prices.Applicable prices, trial periods and features included in each subscription plan can be viewed at the subscription page. The price for each purchase will always be presented in the checkout before you complete your payment. The prices include any explicitly set out relevant value added tax (VAT) or other fees and taxes. Please note that your bank may charge you with additional fees, such as interchange fees or currency conversion fees.

Access.Once you have completed your payment, you will receive an email confirmation of your subscription plan, at which point a mutual contract will come into existence. You will get access to GeoGuessr Pro upon a successful check-out.

Trial period.If your subscription plan includes a trial period, your payment will be withdrawn at the end of the trial period. If you unsubscribe to GeoGuessr Pro before the end of the trial period, you will not be charged.

Changes in pricing.We have the right to change the prices for the subscription plans. If we change the prices, we will notify you in advance. Price changes will take effect at the start of the subscription period following the date the prices were changed. By continuing to use or access GeoGuessr Pro after the price changes come into effect, you agree to be bound by the new prices.

Virtual items.Virtual items can be purchased or earned in GeoGuessr that give you access to various game features. There are two types of virtual items available:

1. virtual currency, which means currency that you cannot physically touch such as virtual tokens, gems, coins, cash, points, bonuses or other form of virtual currencies that can be used within GeoGuessr to purchase virtual goods; and
2. virtual goods, which means anything virtual which can be used by you within GeoGuessr to enhance your player experience.

Purchasing or earning virtual items.We offer you the opportunity to either:

1. purchase virtual items within GeoGuessr for ´real´ money;
2. earn virtual items as part of being a GeoGuessr Pro subscriber;
3. earn virtual items as part of our or third parties’ promotional offers, competitions or actions; or
4. earn virtual items through playing GeoGuessr.

Purchased virtual items have priority and will always be consumed before any earned virtual items.

License to virtual items.Your use of virtual items is subject to the following license:

1. You do not own virtual items but instead you purchase a limited personal revocable license to use them. All rights, title and interest in and to all of the content, including virtual items, that appears in GeoGuessr are owned or licensed by us, subject to copyright and other intellectual property rights under applicable laws;
2. Virtual items are not redeemable or refundable;
3. Any virtual currency balance shown in your account does not constitute a real-world balance or reflect any stored value, but measures the extent of your limited license to use virtual items within GeoGuessr;
4. Virtual items are personal to you and non-transferable. This means that only you can use your virtual items and you cannot permit anyone else to use them whether via your account or otherwise. You cannot trade your virtual items in any way whether by selling them for real money to other players, exchanging them for other items or dealing or disposing of them in any other way (with the exception of any in-game virtual item auction function that we may offer);
5. Your right to use virtual items ends as a result of us having to suspend or close your account pursuant to these Terms;
6. We reserve the right to control, regulate, change or remove any virtual items without any liability to you at any time; and
7. Your right to use virtual items expires 5 years after date of purchase unless we decide, in its sole discretion, to provide you with a refund or applicable law entitles you to a refund for any unused virtual currency.

Prices.The price payable by you for virtual items is indicated at the time you make your purchase. The price includes any explicitly set out relevant value added tax (VAT) or other fees and taxes. Please note that your bank may charge you with additional fees, such as interchange fees or currency conversion fees. We reserve the right to change the price and specifications for any virtual items at any time for any reason.

Access.Once you have completed your payment, you will receive an email confirmation of your purchase of virtual items, at which point a mutual contract will come into existence. You will get access to your purchased virtual items directly upon a successful check-out.

Availability of virtual items.We reserve the right to limit the amount of virtual items you can purchase in a given period, and/or limit the total amount of virtual items that may be held in your account in the aggregate. Virtual items may only be purchased and used by players in jurisdictions where such activities are permitted under applicable law. Virtual items may only be purchased through the game or as otherwise expressly authorized. We reserve the right to refuse any request to purchase virtual items for any reason.

Reimbursement.We may cancel a payment and make a reimbursement to you, including any transaction fees incurred with payment service providers, if it has reason to believe: (a) any purchase is incomplete; or (b) any purchase is made, or we suspect it is made through fraudulent means or otherwise in bad faith.

Payment service providers.In order to provide secure payments, we use the global payment processor Paddle in our check-out on our website. With Paddle you can chose to pay by card or through Paypal. Paddle is a global platform that helps online businesses as a payment provider and merchant of record. It’s completely safe and trusted by thousands of companies worldwide. Transactions will appear on your bank/card statement as PADDLE.NET*GEOGUESSR. Read more at Paddle.com.

For payments in our app we use Apple and Google Play (depending on your mobile device). As independent service providers, their terms and conditions apply for the payment services. You can click on the links above and get redirected to each service provider’s terms and conditions. We will not have access to or store any payment card information.

Payment method.The Services may be paid for by credit or debit card. You must keep the payment information accurate and updated.

Timely payment.You agree to pay within the set time for the payment method you choose. If you have purchased a subscription, we have the right to suspend your access to GeoGuessr Pro until you have paid for all the charges incurred by you. Payment after due date can entail late payment fees and interest.

Gifts cards etc.Sometimes we will make available gift cards and vouchers which are valid as payment method, as set out on the gift card or voucher.

Withdrawal right.If you are a consumer, you have the right to withdraw your purchase within fourteen (14) days from the date of a purchase, in accordance with the Swedish Distance and Doorstep Sales Act (Sw. distansavtalslagen). The withdrawal right does not apply to business customers, schools or organizations.

Your withdrawal right differs depending on if you purchase a GeoGuessr Pro subscription or virtual items:

1. GeoGuessr Pro subscriptions. If you sign up to a GeoGuessr Pro subscription, you have the right to withdraw from your subscription within fourteen (14) days from the date of purchase.
2. Virtual items. You agree that all sales by us to you of virtual items are final and that you do not have the right to any refund once a transaction has been made. When purchasing virtual items, you agree to the immediate execution of the contract between you and us, whereby the virtual items will be available to you immediately, and that this will cause you to have no right to withdraw from your purchase once the download of any virtual items to your account is complete, due to the nature of these goods.

How to exercise.To exercise your right of withdrawal, you must inform us of your decision to withdraw from the purchase by emailing subscription@geoguessr.com. You can also use this withdrawal email template. The notice of withdrawal shall be sent before the end of the withdrawal period.

If you wish, you may use the below form and copy into your email.

Please note that you must send the email from the same email address which you used to sign up with. If necessary, we will contact you for additional details in order to identify your user account.

Effects of withdrawal.If you withdraw from your subscription, we will reimburse your subscription fee. Your refund will not include any additional fees that you have paid to your bank in connection with the initial purchase. Refunds will be reimbursed by using the same means of payment as you used to pay for the subscription. If your subscription period has already begun when you notify us your wish to withdraw, we are entitled to reduce your refund at an amount proportionate to the period you have utilized your subscription.

No refunds.Except for the withdrawal right, if applicable, we do not offer a right of return (such as refunding the subscription fee or any virtual items) by reason of your dissatisfaction with the Services.

Term.Your subscription commences upon your first payment of a subscription period, which can be one (1) month or one (1) year, based on your choice. At the end of each subscription period, your subscription will be automatically renewed for one (1) month or one (1) year subscription (depending on the term of your subscription period) unless terminated by you before the last day of your then current subscription period.

Termination.To terminate your subscription plan purchased on the website, go to the user settings under your user account and follow the instructions. If you have purchased your subscription through App Store or Google Play Store, you terminate your subscription through each platform’s subscription settings. You can always contact us at subscription@geoguessr.com for help with ending your subscription.

Effects of termination.Upon termination, your right to access the Services included in your subscription will be revoked after the last day of your current subscription period. The rights and obligations described in Sections 7 (Permitted use and prohibited behavior), 18 (Indemnity undertaking), 20 (Class action waiver), 21 (Applicable law and dispute resolution), and any other section which by its nature shall survive termination, shall not be affected by termination.

Third-party service provider.GeoGuessr Store offers branded products for purchase. GeoGuessr Store operates from a third-party platform provided by sprd.net AG ("Spreadshirt"). Spreadshirt is an independent service provider and is responsible for the technical functioning of the site and for the processing of your order. When placing an order at GeoGuessr Store, you enter into a contract with Spreadshirt and not with us. The General Terms and Conditions of Spreadshirt apply exclusively to any order placed.

Order fulfillment.Spreadshirt is solely responsible for, and bear all liability for, the fulfillment of each purchase order, including but not limited to packaging and shipping of products, and customer service.

Shipping options.Shipping options for all products sold through the GeoGuessr Store will be made available to you by Spreadshirt at checkout.

Third party services.In addition to Google Maps, Paddle and Spreadshirt, the website may also include links to products, services, features, and/or functionality operated by other third parties (collectively "Third Party Services"). For example, we use Third Party Services Kundo and Zendesk to provide the FAQ Section and the Customer Forum and we use Google, Facebook and Apple for user authentication in connection with sign-ups and logins. Third Party Services which are made available through our Services are made and offered directly by the applicable third party. When you pursue or purchase any such product or service, you acknowledge that you are contracting directly with such third party and not with us.

Applicable terms.Your interaction with, or participation in promotions of, third parties found on or through the Services, including payment and delivery of goods or services (except as otherwise specified) and any other terms, are solely between you and such third party and are subject to such third party’s terms and conditions. You are advised to read any Third Party Services’ terms, including terms of use/service and privacy policy, carefully as they constitute an agreement between you and the third party.

Liability.You acknowledge and agree that we are not responsible or liable for the Third Party Services’ terms, products, content, or actions, including their failure to comply with their terms of use/service or privacy policy. Third parties act beyond our reasonable control and we shall not be held liable for any damages caused by an action or omission attributable to them. You hereby agree that we shall not be liable for any loss or damages of any kind incurred by you as the result of any of your dealings with third party service providers or advertisers available through our Services.

We care about your privacy. We process personal data in accordance with applicable personal data legislation. For more information about the processing of personal data, please see our Privacy Statement.

Our rights.All contents of the Services, including but not limited to logos, icons, trademarks, graphics, text, images, moving images, designs, sound, illustration, software, domains etc. (the "Intellectual Property Rights") are owned by us or our licensors.

Your license.Upon acceptance of these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use GeoGuessr on the website and to download and install a copy of the app on a mobile device that you own or control.

Restrictions.All use of Intellectual Property Rights which is not expressly permitted in these Terms, by applicable law or authorized by us, is prohibited.

Our license.Upon creation of any maps and/or challenges through GeoGuessr (collectively "User Contributions"), and in the event such User Contributions give rise to any intellectual or industrial property right (such as copyright), you thereby grant us a free-of charge, perpetual, royalty free, worldwide, exclusive license to use, process, access, modify, display, commercialize, copy, and store User Contributions. To the extent permitted under applicable law, you waive your moral right to and/or in the User Contributions.

Videos and streaming.We appreciate our users and fans playing GeoGuessr and sometimes sharing their enthusiasm with other fans over the internet, such as by streaming videos about GeoGuessr ("Videos") on other websites and services, such as on Twitch and YouTube, and we understand that sometimes this entails receiving monetary compensation for advertisement placed in the videos. We do not restrict such commercial use and allow the use of our names, logos, icons, trademarks, graphics, images, moving images, sound, and illustrations, as applicable (altogether "Assets") for such purposes, subject to the terms described in this Section 17.

Restrictions to commercial use.Your Videos shall be available to consumers free of charge at the time of consumption, and your revenue shall derive from other sources, such as through sponsors or advertisement banners in your Videos. You may not use our Assets to distribute your Videos through channels that are provided pay-per-view or require a paid subscription, unless such Videos are also made available to consumers free of charge.

Conditions for streaming.You may use our Assets for Videos uploaded to other sites (such as Twitch and YouTube) for the above-described purposes, when the following conditions are met:

1. your Video is accessible to consumers free of charge,
2. the GeoGuessr name and trademark occurs in a subsidiary name or title or is a subsidiary part of the name or title of the video,
3. it is necessary to use our Assets for the purpose of the Video,
4. you add your own unique content to the Videos, such as your voice and/or pictures,
5. you don’t sell physical copies of such Videos, such as dvd discs or similar,
6. you don’t distribute your Videos on television, and
7. you don’t include illegal, violent, offensive, pornographic, or otherwise improper content in your Videos.

Unless specifically agreed between us, you may not use our Assets in a way that indicates that we would be the publisher, have approved or any way be associated with the uploaded Videos.

Intellectual property.In relation to all use of our Assets (whether permitted or not), all Intellectual Property Rights are and shall remain vested in GeoGuessr AB. We have the right, at any time and at our discretion, to revoke your right to use our Assets if we consider it to be inappropriate or unsuitable.

Requests.All commercial use that is not described herein shall be prohibited. For any other use or utilization of our Assets than described in this Section 17 or these Terms in general, you must be granted prior written approval. You can contact us at filip@geoguessr.com for inquiries.

You undertake to indemnify and hold us harmless for all costs, damages and losses incurred by us because of or in connection with your violation of these Terms.

Availability.Our intention is to keep GeoGuessr running 24 hours a day and to ensure the content is correct and up to date. We do not, however, guarantee that GeoGuessr is free from errors, deficiencies, malicious software, or viruses, or that the content is correct, up to date or complete, or that GeoGuessr is always in operation.

Errors.We use reasonable efforts to ensure that errors and mistakes do not occur in relation to pricing and your purchase and use of GeoGuessr or virtual items. However:

1. We reserve the right to void any such obvious error or mistake however it arises or results including, for example, errors or mistakes due to human error or technical fault resulting in, for example, a virtual currency being mispriced giving you an opportunity to profiteer from such a mispricing. You will forfeit any virtual items you obtain as a result of such an error or mistake; and
2. If the price or specification published is materially incorrect when you place an order for those virtual items and you contact us to inform us of this incorrect information, we will: (i) provide you with the correct price or specification; and (ii) ask you to confirm whether you would like to purchase the applicable virtual items at the correct price or specification. If applicable, we will also state the period for which the offer or price remains valid. If you choose not to complete your purchase at the corrected price or product specification, we will provide you with a full refund for any amounts already paid by you.

Limitation of liability.You accept that your sole right of recourse in case of an error in GeoGuessr is that you may at any time stop using GeoGuessr and terminate your agreement with us, i.e. unsubscribe from your account. We shall not be liable for damages arising from use of GeoGuessr, including damage caused by malware, viruses or other incorrect or incomplete information, unless such damage arises because of intent or gross negligence on our part. We are at no time liable for indirect damage or loss that affects users, which without limitation includes loss of profit or revenue, loss of goodwill or loss of expected savings.

Any proceeding to resolve or litigate any dispute in any forum will be conducted solely on an individual basis. Neither you nor we will seek to have any dispute heard as a class action, private attorney general action, action or in any other proceeding in which either party acts or proposes to act in a representative capacity. No arbitration or proceeding will be combined with another without the prior written consent of all parties to all affected arbitration or proceedings.

These Terms shall be interpreted and applied in accordance with Swedish law. Disputes arising from dealings between GeoGuessr AB and a user of the Services shall be examined in a general court of law, with Stockholm District Court as the court of first instance, unless otherwise specified by mandatory legislation.

We may modify these Terms at any time. In the event of changes which are not minor and may affect you, you will be notified via email. We will then inform you that it is important to object if you do not approve of the changes. If we do not get such objection within thirty (30) days after the changes were communicated, we will assume that you approve of the changes. We will also assume that you accept the changes where you enter into an agreement for the Services with us by, for example, by continuing to use the Services, after the new conditions have been submitted. The latest version of the Terms will be available on the Website.

The content that is labeled "Simply put" herein is explicitly excluded from and does not legally form part of the Terms.

GeoGuessr AB (Reg.No.556939-8349)
Katarinavägen 17,
116 45 Stockholm, Sweden

This Terms of Service were last updated on 25/9/2023